How Giordano’s CEO Is Leading the Iconic Pizza | Global Market News
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Sitting down with Nick Scarpino, the CEO of Giordano’s, for the fiftieth episode of The CEO Series felt becoming — particularly as the legendary Chicago pizza model celebrates its own fiftieth anniversary. Nick’s story stood out instantly. Formerly the CMO at Portillo’s, one other iconic model, Nick took an unconventional path to the CEO seat, a reminder that management journeys are hardly ever linear. Throughout our dialog, it was clear that his transition from advertising and marketing govt to CEO was rooted in a constant give attention to the visitor expertise and a deep dedication to crew development.Related: The CEO of Thomson Reuters Is Betting Big on AI-Driven Innovation. Here’s What Every Leader Can Learn From His Approach.One of the key takeaways from the interview was Nick’s emphasis on communication. He shared that, as CEO, each phrase carries larger weight — and misinterpretations can ripple rapidly by means of a massive group. For aspiring leaders, that is an actionable reminder: Communication is not nearly speaking clearly; it is about guaranteeing your message is really heard and understood.Another main insight was Nick’s perspective on growth. While Giordano’s plans to increase fastidiously into key markets like Washington, D.C. and Mall of America, Nick careworn that growth have to be regular and sustainable. Scaling too rapidly can erode high quality, which is a death sentence for a beloved model. In a time when fast enlargement is commonly glorified, his measured strategy serves as an important lesson: Smart scaling beats fast scaling, particularly when model loyalty and high quality are at stake.Financial self-discipline was additionally entrance and center. Nick was candid about the challenges inflation and fluctuating tariffs pose to Giordano’s. Yet relatively than compromising product high quality to handle prices, the company leans into offering worth — guaranteeing that whilst costs rise, prospects really feel they’re getting their money’s price. Leaders throughout industries can take word: In unsure financial instances, defending product integrity builds long-term trust.
Related: A Look Inside the Company That Is Making $500 Million a Year Serving Italian Beef Sandwiches Made Famous by ‘The Bear’What struck me most about Nick, although, was his genuine dedication to servant management. When requested about his legacy, he did not point out personal accolades or bottom-line achievements. Instead, he spoke about creating an setting the place crew members may grow personally and professionally. For any govt, this mindset — prioritizing the development and well-being of your people — isn’t just admirable; it is more and more important for building resilient organizations in the present day.
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