Hundreds of CommBank customers unable to send | Australian Markets
Hundreds of CBA customers have been unable to switch money between accounts or pay people utilizing their InternetBank or CommBank app for a number of hours on Friday.
The concern affected transfers from CommBank accounts and took a number of hours earlier than the companies have been restored about 2pm.
Customers who tried to switch money between their account or pay people utilizing PayID or BSB and an account quantity from the app obtained an error message, “Something’s gone wrong. Try again a little later.”
Payments made at an ATM by the outage have been unaffected.
An replace on the bank’s web site stated the difficulty affecting some transfers had now been fixed.
“We are sorry for the inconvenience. Thank you for your patience,” the assertion stated.
More than 400 customers reported a downside with fund transfers and online banking on Down Detector.
Frustrated customers commented it was the second time the outage had occurred previously month.
“Transfers are down again,” one particular person commented.
“Transferring funds doesn’t work and sending doesn’t work and the question bot (is) down,” one other particular person stated.
“Second time in about a month Commonwealth Bank has gone down,” a particular person stated.
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