UniSuper continues winning streak at Roy Morgan | Australian Markets
Australian superannuation fund, UniSuper, has earned yet one more consecutive recognition at the Roy Morgan Customer Satisfaction Awards, taking out the highest spot in two classes.
The 2024 awards, offered at a ceremony in Melbourne earlier this month, noticed UniSuper gather their seventh win over the past six years.
The fund received the Industry Super Fund of the Year award for the third consecutive time, after receiving 9 month-to-month buyer satisfaction gongs on this class; and was awarded total Super Fund of the Year for the second time in a row, after receiving a additional eight month-to-month buyer satisfaction awards.
The Insignia Financial-backed and OnePath Custodians-issued ANZ Smart Choice Super recorded its first Roy Morgan Customer Satisfaction Awards win within the Retail Super Fund of the Year class, after receiving six month-to-month buyer satisfaction awards during the yr.
“The Roy Morgan Customer Satisfaction Awards are now in their thirteenth year and reward the Australians businesses – of all shapes and sizes – which consistently provide the highest levels of customer satisfaction,” Michele Levine, CEO of Roy Morgan, stated.
“The winners of the annual award throughout 38 separate classes, together with 12 classes masking banking and finance, haven’t solely reached market-leading ranges of satisfaction, however have maintained these high requirements all through a difficult previous yr.
“The banking and finance class celebrated seven repeat winners, together with… UniSuper which received each Industry Superannuation Fund of the Year and the general Superannuation Fund of the Year for a second straight yr – and has now received a complete of seven Annual Customer Satisfaction Awards since 2019.
“There had been two first-time winners within the banking and finance classes this yr together with ANZ Smart Choice Super which received the Retail Superannuation Fund of the Year.
“The numerous vary of winners exhibits these awards could be received be any model that’s within the business of delivering high satisfaction to its prospects wherever they are often discovered.
“Roy Morgan congratulates all ten winners in the banking and finance categories and looks forward to these companies repeating their high levels of customer satisfaction and returning to the winner’s circle during the year ahead.”
The winners within the different 9 banking and finance-oriented classes included:
- Bank of the Year: P&N Bank
- Major Bank of the Year: Commonwealth Bank
- Neo Bank: Up
- General Insurer of the Year: Defence Service Homes Insurance
- Major General Insurer of the Year: RAC
- Private Health Insurer of the Year: Teachers Health
- Private Health Insurer of the Year – Retail: Australian Unity
- Private Health Insurer of the Year – Not for Profit or Restricted: Teachers Health
- Risk & Life Insurer of the Year: Medibank Private
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